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Farmer Community Privacy Policy

Effective Date: September 12, 2026

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📅 Effective Date: September 12, 2026

AgriBase and its Farmer Community mobile application ("we", "us", or "our") respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored, shared, and protected when you use the AgriBase website, Farmer Community mobile application, contact forms, or related services.

The website and mobile application are covered by this same policy. By using either one, you acknowledge that you have read and understood this Privacy Policy.

1

Information We Collect

Depending on the features you use, Farmer Community may collect or process the following types of information:

  • Account and registration information.
  • Profile information that you choose to provide.
  • Posts, comments, photos, videos, and other content you upload.
  • Messages and other communications sent through the app or website.
  • Marketplace information when you use marketplace features.
  • Information relating to farming activities or content you choose to share.
  • Farm-tool records you choose to create, such as crops, livestock, feed, budgets, diagnoses, soil readings, bookmarks, and related activity.
  • Sensor information and approximate device location when you use features that need them.
  • Marketplace listings, images, carts, orders, ratings, jobs, verification applications, boosts, and payment or transaction records.
  • Information you submit through a website contact form, such as your name, email address, topic, and message.
  • Authentication, account-security, secure-device-storage, notification, and cached profile information needed to operate sign-in and app features.
  • Reports, moderation results, warnings, appeals, and information needed to protect the community.
  • Device and technical information required to operate and maintain the app.
  • Website usage information, such as pages viewed, approximate location derived from your IP address, browser details, cookies, and similar technologies where enabled.
  • Information necessary for security, troubleshooting, and service improvement.
2

How We Use Information

Information collected through the website, mobile application, and related services may be used to:

  • Create and manage user accounts.
  • Provide and operate the features of the application.
  • Display posts and other user-generated content.
  • Allow users to communicate and interact with one another.
  • Provide marketplace and community features.
  • Process marketplace workflows, orders, verification, listing boosts, and related payment records.
  • Deliver notifications, protect accounts, moderate content, respond to reports, and prevent fraud or abuse.
  • Send important service-related notifications.
  • Improve the performance, functionality, and reliability of the app.
  • Operate, measure, and improve the website, including understanding which pages are useful.
  • Respond to support requests and messages submitted through the contact form.
  • Display and measure advertising on the website where advertising is enabled.
  • Detect, prevent, and investigate abuse, fraud, spam, or other misuse.
  • Protect the security and integrity of our services.
  • Comply with applicable legal and regulatory requirements.
3

User-Generated Content

Farmer Community allows users to voluntarily upload and share content, including posts, photos, videos, comments, farming information, and marketplace listings.

Content that you choose to publish may be visible to other users depending on the functionality and privacy settings of the application. You should avoid sharing sensitive personal information publicly.

4

Private Messages

If private messaging features are available, messages and related information may be processed as necessary to deliver communications, maintain the messaging service, protect users, and prevent misuse.

5

Third-Party Services

Farmer Community may use trusted third-party service providers to help operate the website and application. These services may include Firebase authentication, Firestore and cloud storage, secure device storage, image or file hosting, weather and AI providers, notifications, payments, analytics, security, infrastructure, contact-form processing, advertising, and other technical services.

Third-party providers may process information as necessary to provide their services to us or as otherwise permitted by applicable law. Their handling of information may also be subject to their own privacy policies.

Where advertising or analytics technologies use cookies or similar technologies, you can control some of them through your browser settings. Blocking cookies may affect parts of the website. The mobile application may use different device or platform controls.

6

Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

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7

Children's Privacy

Farmer Community is not intended for children below the minimum age permitted to use the service under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws. If you believe that a child has provided personal information through the application, please contact us so that appropriate action can be taken.

8

Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

9

Account and Data Deletion

Users may deactivate their account or request deletion of their Farmer Community account and associated personal information through available app settings or by contacting the Farmer Community support team. Deletion may include profile data, posts, comments, messages, marketplace listings, orders, jobs, notifications, verification and moderation records, farm-tool records, and stored media where technically and legally possible.

When a valid deletion request is received, we will take reasonable steps to delete or anonymize applicable information, subject to information that we are legally required or legitimately permitted to retain for security, fraud prevention, dispute resolution, or other lawful purposes.

10

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When changes are made, the updated Privacy Policy will be published on this page together with a revised effective date.

11

Contact Us

If you have questions, concerns, privacy requests, or requests for account and data deletion, please contact the Farmer Community support team.