Farmer Community · Help Center

Frequently asked
questions

Everything about the Farmer Community feed, the marketplace, the AI farming assistant, and keeping your farm and your account safe.

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01

General

What is Farmer Community?

Farmer Community is a community app built for farmers — a place to share what's happening on your farm, ask questions, buy and sell in the marketplace, and get quick advice from an AI farming assistant.

Who is it for?

Any farmer or agriculture enthusiast — smallholder, commercial, or hobbyist — looking to connect with a wider farming community.

Is the app free to use?

Yes. Farmer Community is free, supported by small ads shown in the community feed.

Does it work without internet?

Recently loaded content — your feed, chats, and messages — is cached on your device so you can keep browsing offline. Posting, messaging, and marketplace actions need a live connection to sync.

02

Account & Profile

How do I sign up?

Sign in with your Google account or an email address. Your display name inside Farmer Community comes from what you set in your profile, not from your Google account name.

I signed in with Google again and my profile changed. What happened?

Your account is matched by your Google sign-in, so re-authenticating never creates a duplicate account. If something on your profile looks off after signing in again, reopen Edit Profile and update it — your posts, chats, and marketplace listings stay attached to the same account.

How do I delete my account?

Go to the three-dot menu in the app bar → Privacy & SettingsDelete Account. This permanently removes your account and cannot be undone.

03

Community Feed

What can I post?

Farming tips, questions, photos of crops or livestock, market updates, and general discussion with other farmers.

Why is my feed stuck loading?

If posts don't appear right away, pull down to refresh. On a slow connection the app shows cached posts first while it fetches the latest ones in the background — if it's still empty after a refresh, check your connection and try again.

What do the numbers on a post mean?

Each post shows view and engagement counts so you can see how far your post has reached in the community.

04

Marketplace

How do I list something for sale?

From the Marketplace tab, tap Create Listing and add a price, description, photos, and your location. Buyers can browse and contact you directly.

Why is the currency symbol on an old listing wrong?

We've fixed an issue where older listings could show an inconsistent currency symbol. If you spot one on your own listing, edit and re-save it to refresh the symbol.

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05

AI Assistant

What can I ask the AI assistant?

Crop care, animal health, pest management, feed formulation, and general farming questions. It's built to give you a quick, practical starting point — always confirm critical decisions with a local agronomist or vet where it matters.

Why does it take a moment to respond?

The assistant is thinking through your question before answering — you'll see a short animated indicator while it works.

06

CCTV Camera

How do I register a CCTV camera?

Go to the three-dot menu in the app bar → Privacy & SettingsRegister CCTV Camera. Give the camera a name and enter its stream URL, then tap Save.

What kind of camera stream is supported?

Farmer Community plays cameras through an HTTP(S) stream URL — for example an HLS (.m3u8) or MJPEG feed. RTSP streams are not supported directly.

If your camera only outputs an RTSP feed, use a converter or relay service to expose it as an HTTP(S) stream first, then register that URL in the app.
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07

Moderation & Safety

How is content moderated?

Posts and reports are reviewed automatically to keep the community safe and on-topic. Repeated violations affect a farmer's reputation status.

How do I report something inappropriate?

Use the report button on any post. Flagged content is reviewed, and you'll get a notification once it's resolved.

Can I appeal a moderation decision?

Yes — you can appeal within 7 days of a moderation decision. Open the notification about the decision and follow the appeal link.

08

Privacy & Data

Is my data safe?

Your data is stored securely via Firebase. We don't share your personal information with other users beyond what you choose to show on your profile.

Where can I read the full privacy policy and terms?

Full details are on our dedicated pages, linked below in the footer.

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