Privacy Policy & Farmer Data Protection

Last Updated: October 2026

This Privacy Policy explains how D & C – AgriBase and the AgriBase web platform collect, handle, store, and protect information submitted by farmers, agricultural clients, and website visitors. We are committed to transparency, least-privilege data access, and respecting privacy regulations, including the Protection of Personal Information Act (POPIA) in South Africa and relevant data protection principles across African jurisdictions.

1. Information We Collect

We collect only the minimum necessary information required to understand your agricultural challenges and provide consulting services:

• Farmer Contact Information: Name, contact telephone/WhatsApp number, email address, country, and regional district.
• Farm & Enterprise Data: Farm name, nearest town, driving directions, crops grown, livestock numbers, acreage, planting dates, and observed symptoms.
• Photographs & Attachments: Field images, leaf photographs, or diagnostic documents voluntarily attached to assist agronomic reviews.
• Commercial Records: Booking references, quotation statuses, accepted service contracts, and payment records.

2. Purpose of Data Processing

Your agricultural and contact details are used strictly for:

• Evaluating, diagnosing, and responding to submitted farming questions.
• Calculating travel logistics and preparing itemized quotations for on-site farm visits.
• Delivering scheduled online video/phone consultations.
• Issuing formal Farm Visit Reports and technical agronomic recommendations.
• Following up on previous crop or livestock interventions to verify grower progress.

We never sell, monetize, rent, or trade farmer contact details or farm production figures to third-party advertisers or chemical suppliers.

3. Information Storage & Access Security

Form submissions and enquiries are processed through validated client sessions and encrypted transmissions. Administrative access is restricted to our founder/principal consultant and designated operations staff under authenticated access controls. Photographs and data are retained only as long as necessary to support your ongoing agronomic record history.

4. Advertising, Analytics, and Cookies

Educational articles on AgriBase may display Google AdSense advertisements to support free access to calculators and guidebooks. Google may use cookies and web beacons in accordance with its privacy policies. You can adjust your browser settings to restrict cookies at any time.

5. Customer Rights & Data Removal Requests

Under applicable data privacy laws, farmers and clients have the right to:

• Request a copy of the personal and farm records maintained in our systems.
• Request corrections to any inaccurate farm or contact records.
• Request permanent deletion of their customer profile and previous enquiries.

To exercise any of these rights, contact our privacy desk directly at chinatsvieno@gmail.com or message our WhatsApp contact line.

6. Policy Updates

This privacy policy may be updated periodically to reflect changes in our operational procedures or applicable statutory requirements. The effective version is always published on this page.